Hotel Front Office Management

Published: 2021-06-21 15:50:05
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Category: Management

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There are at least five types of lodging properties whose classification is random. The first one is the hotel which give a diverse services such as lounge, entertainment rooms, and public dining among others. It is mainly located in airports, city centers as well as suburban environments. The guests can stay even for weeks. The second one is the motel which is limited in terms of the services it offers. Motels unlike hotels are small in size usually 10-50 units with an accommodation of few days or one night. Thirdly is the all-suites which offer guest a wide range of services. It is a new type of hotel mainly started as a marketing technique in the 1980s (Bardi, 2003). Fourthly is the limited service hotels that are developed to serve specific market such as the business community. Mostly located near restaurants. Lastly are the extended stay hotels which are intended to give the customers a home-away home atmosphere by allowing long stays.
Lodging properties exist in different types in order to serve the wide range of guest who possess different needs and wants. Additionally, their diverse existence is a way of marketing intended to attract guests of all nature while leaving them fully satisfied.
An increase in these types and brands has been triggered by an increase in business travel, thus causing an increase for lodging demand. Also an increase in leisure time as well as an expansion of travel experiences among customers which has created diverse demand. In right of this, the method is working considering that demand is increasing day in day out; and a such, revenue for the hotel market is increasing each year (Bardi, 2003).
An individual would choose one property over another depending on the quality of service they are seeking, price as well as the need they intend to satisfy. Travel experience is also a determining factor on why an individual would choose one property over another (Bardi, 2003)..

Bardi, J. A. (2003). HOTEL FRONT OFFICE MANAGEMENT. Hoboken, NJ: John Wiley & Sons.

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